Resident Shouldn't Do Town's Job, Reader Says
Hopatcong man said he had to find out about trash pick-up himself, even though it's not his responsibility.
This past Friday – March 8, 2013 – was our neighborhood’s regularly scheduled day for garbage collection, but as you are aware, there was a snow storm that disrupted service. Even though the storm ended shortly after noon, there was no collection, nor was there any on Saturday, and apparently we won’t get any today (Monday) either.
I think everyone expected no collection on Friday, but with no notification either via the web site or the Borough’s emergency notification system, no one knew what to do, so garbage has remained at the curb all weekend and remains there this morning. The web site says to get emergency notification, we have to sign up for it, and that if we have any questions or concerns regarding garbage collection that we should contact the hauler.
A call to DPW this morning got me nothing more than, “I think they’re going to send out a truck today” (he wasn’t sure) “…but I can give you the number to call…” I then called the Administrator who merely transferred me to someone who identified herself as “Laura” (no title) who proceeded to tell me that she was in the same predicament and that I should call the hauler (she didn’t know either). When I asked her why the town wouldn’t make the call, she said it was because “we don’t do that.”
This is appalling; since when does a municipal government abdicate its responsibilities to its citizens? The Borough has the contract with the hauler to provide this service (not individual residents), so it is incumbent upon the Borough to ensure that the hauler lives up to the provisions of the contract. Instead, it seems the Borough has abandoned its residents to the mercies of the hauler.
As it turns out, we’ll get collection tomorrow (yes, I called the hauler), but how difficult would it have been for the town to call the hauler and post a notice on the town’s web site?